Wide Loyal Induction Lamp System Limited Warranty

Wide Loyal warrants that the induction lamp system shall be free from defect in material and workmanship for the time period below as measured from the date of manufacture stamped on the electronic ballast and lamp tube:

For fixtures shipped with induction lamp system the warranty will be as follows if the ambient temperature (where the induction lamp system is to be running) does not exceed 40°C.

5 years or 30 000 hours on the Induction Lamp and HX generator (whichever occurs first).

The temperatures stated above shall be determined by installing the induction lamp system in the field. Wide Loyal shall replace any defective induction lamp system at no charge (provided it is covered under the terms and conditions of this limited warranty).

Any simulated field condition test concerning any induction lamp system which is claimed to be defective must be mutually agreed upon in writing. Wide Loyal has the right to be notified and has the right to be represented at all such tests.

5 years complete limited warranty and 5 years additional pro-rata.

Warranty Conditions

Wide Loyal extends this limited warranty only to the original purchasers or end users. This is a complete warranty for the induction lamp system and fixtures manufactured by Wide Loyal unless it is provided in a separate agreement between you and Wide Loyal. Wide Loyal does not warrant the installation, maintenance, or service of the induction lamp system and fixtures. Wide Loyal shall not be responsible for any ancillary equipment not furnished by Wide Loyal, which is attached to or used in connection with the induction lamp system and fixtures, or for the operation of the induction lamp and the fixtures with any ancillary equipment. All such equipment should be excluded from this limited warranty.

Furthermore, Wide Loyal shall not be responsible for any damage to the induction lamp system and the fixtures resulting from the use of any ancillary equipment not furnished by Wide Loyal for use with the induction lamp system and the fixtures.

What This Warranty Does Not Cover

This limited warranty is conditioned upon the proper storage, installation, use and maintenance of the induction lamp system and fixtures, and in conformance with any Wide Loyal recommendations. Wide Loyal does not assume any labor costs in reference to the induction lamp system or fixture. In particular, this limited warranty is not applicable to any induction lamp system which is not installed and operated in accordance with the application guidelines.

How to Obtain Warranty Service

If it appears within the time periods stated above from the date of manufacture that an installed induction lamp system and fixtures do not meet the limited warranty set forth above, the purchaser shall notify Wide Loyal by telephone: 1-888-303-0931 or by email: sales@wideloyal.com, of its warranty claim, and after receiving proper authorization, return the defective induction lamp system and the fixtures to the specified return location.

General Provisions

This limited warranty sets forth all of Wide Loyal’s responsibilities regarding the induction lamp system and the fixtures. Limitations of Liability; under no circumstances, whether as a result of breach of contract, breach of warranty, strict liability or otherwise, will Wide Loyal be liable for consequential, incidental, special or exemplary damages, including, but not limited to, loss of profits, loss of use or damage to any property or equipment, cost of capital, cost of substitute product, facilities or services, down time costs or claims from claimant’s customers. Wide Loyal’s liability for all claims of any kind or for any loss or damages arising out of, resulting from or concerning any aspect of this warranty or from the induction products or services furnished hereunder, shall not exceed the price of the specific induction lamp system and the fixture products which give right to the claim. FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL WIDE LOYAL BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE INDUCTION LAMP SYSTEM AND FIXTURE, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH INDUCTION LAMP SYSTEM AND THE FIXTURE TO THE FULL EXTENT THAT SUCH MAY BE DISCLAIMED BY LAW.